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Within 14 days from the date of delivery it is possible to request the free return of the products* purchased. The return of light bulbs is not allowed if the package is open and the product has already been used. 

Contact our customer care representative at customer.service@flos.com to receive the return form or see the Terms and Conditions of Sale section.

* The products must be returned in the same condition in which they were delivered to you. Purchased items must be returned intact, not used, nor damaged.