Enjoy complimentary DHL Standard Delivery (3-4 working days) on all orders over €200. For orders under €200, a delivery fee of €10 applies. We also offer flexible delivery options, such as changing delivery dates, providing an alternative address, selecting a pick-up point, or adding an additional recipient. For more details, visit DHL On-Demand Delivery. ciao

Return your order within 30 days, free of charge, as long as it’s in its original condition. We’ll provide the return shipping label directly. For more information, see our Return Policy.

We offer a complimentary gift service. When placing your order, your recipient will receive a personalized message via email, without revealing the gift contents. The shipping details follow, with the price and product specifics kept confidential.

We offer flexible installment payment options through Klarna for amounts up to €3,000, as well as PayPal’s Pay in 3 option. For more details, visit our Payment Options section.

For orders over €1,000, you can choose to pay via Bank Transfer. For further information, please refer to our Payment Options section.

Our Client Care team is available Monday to Friday, 9 AM to 6 PM, via phone or live chat, to provide personalized advice and expert assistance. You can also contact us through our Contact Form or email.